First Line

Bringing Innovative Technology Solutions To Financial Institutions 

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Products & Services

Innovation + Technology for the Financial Industry
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Branch Transformation

Financial institutions have been talking about restructuring the branch to create the branch of the future but the future is NOW! Branch transformation can be a broad term and mean different things to each financial institution, even down to each branch. We'll help you simplify the process & ensure your branch transformation fits the needs of each, individual branch. From TCRs, ITMs, to free standing lobby units, we have the right solutions to make your branch transformation a success! We provide the ONLY equipment on the market that's main purpose is to provide self-service banking, allowing your customers to do their banking 24/7 without the assistance of a teller and also offer the peace of mind knowing that if they need assistance, there's a teller available to assist them.

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ATMs

When it comes to ATMs, reliability is a priority. You want your ATMs in service as much as possible because ATM downtime costs you time & money, not to mention customer dissatisfaction! First Line is a dealer for Hyosung ATMs, the most reliable ATMs on the market & the leader in the US ATM market for several years in a row. Hyosung ATMs surpass competitors ATMs with 43% more up time! We have solutions for any & every ATM application & configuration - drive up island, drive up through the wall, walk up, lobby & retail. Our financial ATMs can also include deposit automation allowing your customers to deposit checks and cash right at the ATM!

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ATM Maintenance

Our ATM techs have been trained at the highest levels and hit the field each day with the expectation of fixing your ATM on the first visit. We service Hyosung, NCR, Diebold & Triton ATMs. ATM maintenance needs to be a proactive rather than reactive policy for any financial institution or 3rd party location. ATM failure & downtime can cost a bank or credit union a considerable amount of money and time. We specialize in bringing solutions and fixes to problems before they occur.

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ATM Security

ATM security is a core concern for any financial institution regardless if the machine is located in house or at an offsite location. As an industry leader in anti-skimming, shimming, and anti-jackpotting protecting your assets is our number one priority at First Line.

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Financial Equipment

Choosing the correct bank equipment for financial institutions can be a daunting task. This is where First Line comes in with expertise in consulting, sales and installation of all facets of equipment from ATMs, surveillance systems, coin & currency counters, drive up tube systems, drawers, teller pods, cash lockers, safes, vaults, and vault doors.

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Video Surveillance Systems

Our Video Surveillance Systems enable, empower and support our customers with a right solution for any application. With customizable video surveillance systems, we'll custom tailor a solution designed to meet your business or financial instituion's specific security needs

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About Us

Who We Are

We are a premier equipment & maintenance company providing financial institutions with the equipment and service they need to operate efficiently & create a great customer experience all while ensuring their security

Our Background

For over 20 years, First Line has been committed to excellent service, guaranteeing customer satisfaction while meeting the needs of financial institutions. First Line is Veteran owned and it is our mission to deliver the highest quality, not only in customer service but technical service as well.

Testimonials

Mike

Customer from Springfield, Illinois

"Please accept our thanks on a job very well done in resolving the many problems we have had since the beginning when these were purchased. It's unfortunate that the financial services company we bought these from was solely interested in making a sale while providing little to no support. The real sign of a quality company is the support after the sale and First Line stands head & shoulders above the many other companies who sell but don't support their products. Thanks again."

Connie

Customer from Western Illinois

"Your team did a great job on the maintenance at the drive-up. The ATM looks better than it did when we bought it!"

Mike

Customer from Mattoon, Illinois

"Matt went the 'extra mile' to finally get this (issue) resolved... I appreciate it!" - 

Contact Us

"We'd love to hear from you! Use the contact form below to contact us with any questions you may have. If your question is submitted during business hours, we'll get back to you the same day. If it is after hours, we'll get back to you the following business day. We will not share your personal data with any other person or company."

You may also contact us at the email address and phone number below.

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